Outreach, the first and only Sales Execution Platform designed for AI-driven revenue workflows, has announced that Abhijit Mitra is the new CEO, effective immediately. Mitra was previously Outreach's President of Product and Technology. Manny Medina will transition to the role of Executive Chairman of the Board.
Mitra has extensive experience in building market-leading companies. In his previous position at ServiceNow, he established and led the Customer Service Management business unit, making it the company's fastest-growing segment. He also created and led the Industry Solutions division, which played a crucial role in accelerating the company's growth from $4 billion to $10 billion in revenue. Before his time at ServiceNow, he developed and managed leading B2B enterprise applications at SAP and Oracle.
“I am honored to become Outreach’s CEO,” said Mitra. “We are in a pivotal moment in sales, with AI delivering efficiency gains we’ve never seen before. Now is the time for Outreach to demonstrate our expertise in taking revenue technology to new heights – our current AI offering is just the beginning. Outreach is committed to maximizing the potential of every seller and every sales leader.”
Mitra joined Outreach a year ago, and during his short time there, he has launched the most comprehensive AI sales execution platform available. Under his leadership, Outreach's AI sales platform has boosted win rates by 26%, enhanced forecasting accuracy by 43%, and reduced sales cycles by 19%.
“Abhijit’s history of driving customer success, achieving remarkable business results, and his plan for innovation in the market is why Manny and the Board of Directors selected him as Outreach’s CEO,” said Rajeev Batra, Partner at Mayfield Fund. “In his first year, we’ve seen him demonstrate his expertise and leadership across the product team, and we are confident in Abhijit’s ability to lead Outreach in its next growth journey.”
Mitra is succeeding Manny Medina, Outreach's CEO Emeritus, who founded and led the organization for the last decade.
“It has been an honor leading Outreach and I am thrilled for Abhijit as Outreach’s new CEO,” said Manny Medina, Executive Chairman, Outreach. “I’ve worked very closely with Abhijit and have seen him excel as a leader. He has earned our customers’ trust and that is the most important thing to me. Outreach is in great hands with Abhijit.”