Locus Robotics and Radial Surpass 25 Million Picks Milestone as Demand for Scalable Fulfillment Intensifies

With close to 300 Locus robots deployed across Radial’s network, the partnership highlights how AI-driven automation is transforming warehouse operations by boosting efficiency, flexibility, and scalability.

Locus Robotics, a leading provider of autonomous mobile robots (AMRs) for warehouse and fulfillment operations, has announced that its partnership with Radial, Inc., a major eCommerce solutions provider, has exceeded 25 million units picked at Radial’s Shepherdsville warehouse. The milestone underscores how Locus’s advanced automation technology and Robots-as-a-Service (RaaS) model are reshaping fulfillment operations by enabling greater scalability, operational resilience, and reliable high-volume performance.

“Consumers are no longer buying products, they’re buying confidence in delivery,” said Tom Schmitt, CEO, Radial. “Our teams, powered by Locus Robotics’ intelligent systems, deliver on that promise every day. This milestone demonstrates how our shared approach to fulfillment—fast, flexible, and data-driven—is keeping our operations ahead of the curve.”

Across Radial’s facilities powered by Locus Robotics, warehouse automation is driving higher throughput and improved scalability—including the ability to quadruple output within the same footprint and timeframe during peak periods, even as order volumes and SKU complexity continue to increase. With 87 Locus Robots supporting day-to-day operations and an expanded fleet of up to 104 robots deployed during peak season, the collaboration demonstrates how flexible automation delivers greater agility, more consistent service levels, reduced operating costs, and stronger peak readiness across Radial’s network.

At the core of this performance is the LocusONE™ platform, which continuously captures and analyzes billions of data points to optimize throughput, routing efficiency, and fleet performance. Operating globally at speeds of 200 to 300 units picked per second, Locus Robotics’ AMRs work in tandem with human associates to eliminate non-value-added tasks while enhancing productivity, safety, and job satisfaction. The result is a tightly coordinated human-robot workflow that keeps fulfillment operations reliable and efficient, even under peak demand.

“Surpassing 25 million picks at a single Radial site is a powerful proof point of how intelligent automation can deliver reliability, scale, and performance during retail’s most demanding season,” said Rick Faulk, CEO, Locus Robotics. “Together with Radial, we’re demonstrating what true fulfillment-on-demand looks like: highly scalable, operationally efficient, and built to empower people.”

As e-commerce volumes continue to grow, fulfillment providers are re-evaluating automation strategies to gain agility without significant upfront capital costs. Locus’s Robotics-as-a-Service (RaaS) model enables Radial to dynamically scale capacity in real time, seamlessly adding or redeploying cobots in line with live order demand. This model reflects the broader industry shift toward automation as a utility—empowering businesses to respond faster, optimize spending, and scale more sustainably.

“This is fulfillment’s new era,” added Faulk. “Physical AI is making it possible for companies like Radial to scale dynamically, operate with precision, and deliver excellence for retailers, without compromise.”